Deep Learning and AI Research for Smart Customer Relationship Management (CRM)
|Title:||Deep Learning and AI Research for Smart Customer Relationship Management (CRM)|
|Date:||May 17, 2019 (Friday)|
|Time:||11:00 am - 12:00 pm|
|Venue:||Room 121, 1/F, Ho Sin-Hang Engineering Building, The Chinese University of Hong Kong, Shatin, N.T.|
|Speaker:|| Prof. Steven HOI
Managing Director of Salesforce Research Asia
Artificial Intelligence has been the key to driving the Fourth Industrial Revolution and transforming everyday experiences not only for consumers but also for business worlds. In this talk, I will give an overview of recent advances in deep learning and AI research with application to build the world’s smartest Customer Relationship Management (CRM) at Salesforce. I will share some example works of state-of-the-art deep learning and AI research, ranging from computer vision to NLP and to voice recognition. Finally, I will share some opportunities for research collaboration between academia and industry and full-time AI research scientists and graduate student internship positions at Salesforce Research Asia.
Prof Steven Hoi is currently Managing Director of Salesforce Research Asia at Salesforce in Singapore. Prior to joining Salesforce, he was Associate Professor of School of Information Systems at Singapore Management University and Associate Professor of School of Computer Engineering at Nanyang Technological University, Singapore. He received his Bachelor degree in Computer Science from Tsinghua University, Beijing, China, in 2002, and both his Master and PhD degrees in Computer Science and Engineering from Chinese University of Hong Kong, in 2004 and 2006, respectively. His research interests are machine learning and artificial intelligence (especially deep learning and online learning), and their applications to real-world domains, including computer vision and pattern recognition, multimedia information retrieval, social media, web search and mining, computational finance, healthcare and smart nation, etc. He has published over 200 high-quality referred journal and conference papers. He has contributed extensively in academia including Editor-in-Chief (EiC) of Neurocomputing, Associate Editor for IEEE Trans. Pattern Anal. Mach. Intell. (TPAMI), and area chairs/senior PC/TPC for many reputable international conference in various AI areas. He was the recipient of Lee Kuan Yew Fellowship for research excellence in 2018 and the Lee Kong Chian Fellowship award in 2016. He was elevated to IEEE Fellow for his significant contributions to machine learning for multimedia information retrieval and scalable data analytics.
Enquiries: Ms. Shirley Lau at tel. 3943 8439
For more information, please refer to http://www.cse.cuhk.edu.hk/en/events